Email us
The quickest way to reach us is by email at hey@freejapanesewalkingtimer.com
To help us reply quickly, please tell us:
- What you were trying to do and what happened instead.
- Your device and browser (for example, "iPhone 15, Safari" or "Pixel 8, Chrome").
- Your timer settings, if the question is about the timer.
What we can help with
- Timer problems: chimes, vibration, the screen turning off, or settings not saving.
- Feedback and ideas: features you'd like or anything that could be clearer.
- Corrections: if you think something in our guides or research summary is wrong, send us the source.
- Privacy requests: questions about the data described in our privacy policy.
- Business enquiries: partnerships and advertising.
Android app support
For help with the Japanese Interval Walking app for Android, email us at the address above or use the developer contact on the Google Play listing.
Before you write
Many common questions, like how long to walk, how fast "brisk" should be, or why the timer pauses when your screen locks, are answered in our FAQ.
We can't give personal medical advice. If you have a health condition or symptoms during exercise, please speak to your doctor.